Fixing LiftMaster Error Code 1-5 | A Step-by-Step Guide for Homeowners

Garage door trouble? Don’t worry, we’re here to help you understand and fix the common issue indicated by the error code 1-5 on your garage door opener.

Why the Error is Occurring

The error code 1 Up 5 Down is displayed when the garage door opener detects an issue with the RPM (Revolutions Per Minute) during the initial second of movement. This error occurs due to a lack of RPM, and it’s crucial to understand the possible causes.

Behaviors of the Door/Opener

When you activate the garage door opener by pressing the wall button, observe the following behaviors to identify the issue:

• The garage door travels less than 6-8 inches, STOPS, and/or REVERSES.
• The garage door does NOT move; instead, it hums for LESS than 5 seconds.
• The garage door does NOT move; instead, it hums for MORE than 5 seconds.
• The garage door does NOT move at all; instead, it only CLICKS.

Symptoms and Resolutions Based on LED Lights

Now, let’s dive into the specific symptoms and how to resolve them, indicated by the behavior of the garage door opener lights:

Amber Light Behavior:

• Amber Light Steady On: This indicates a safety sensor issue.
  • Resolution: Check the alignment of the safety sensors and ensure nothing is obstructing their path.
• Amber Light Blinking: The garage door’s force is excessive.
  • Resolution: Adjust the force settings on your garage door opener to an appropriate level. Consult your opener’s manual for guidance.

Green Light Behavior:

• Green Light Steady On: The opener is receiving power and communication from the wall control.
  • Resolution: If the door isn’t moving, check for obstructions and ensure the door is properly balanced.
• Green Light Blinking: This signifies an issue with the RPM sensor.
  • Resolution: Follow these steps to fix it:
    • Lubricate the garage door’s moving parts, such as rollers, hinges, and tracks.
    • Check for any physical obstructions that may impede the door’s movement.
    • Ensure the door is properly balanced.
    • If the problem persists, consider calling a professional technician to inspect and potentially replace the RPM sensor.

Prevention and Maintenance Tips

To prevent future occurrences of this error and ensure smooth garage door operation, follow these maintenance tips:

• Regularly lubricate moving parts with garage door lubricant.
• Keep the tracks and rollers clean and free from debris.
• Check and adjust the garage door opener’s force settings as needed.
• Ensure the safety sensors are aligned and unobstructed.
• Conduct a balance test on the garage door periodically.

Conclusion

In conclusion, understanding the error code 1-5 and its associated behaviors can help you identify and resolve issues with your garage door opener more effectively. Regular maintenance and following the provided tips will help keep your garage door running smoothly. If problems persist, don’t hesitate to seek professional assistance to ensure the safety and functionality of your garage door.